The Image Bank (IB) is received in the workshop, where it is connected to a digital back and camera body. If possible, a test shot is made.
If not, the IB is dismantled and inspected in order to determine the failure cause according to the error description. If the error is located to the printet circuit board (PCB) of the IB, the PCB is replaced. Due to the complexity of the electronics it is not possible to repair the PCB.
After this, the IB is connected to a computer and a special test program is used which monitors the SD ram, the time and date, the fan and temperature, and the firewire and battery connections. The calibration files are transferred to the IB and both tethered and untethered testing is performed.
Finally the flash sync is inspected. If the IB fails any of the inspections the action is repeated. After passing all tests, the IB is ready to leave the workshop again.
If a backup of the images on the bank is requested, this is possible if a portable firewire harddisk is shipped along with the IB.